Candle wick trimmer and snuffer set

Shipping

We ship from the United Kingdom by tracked courier and share tracking with you. UK delivery is £6.95, free on orders of £60 or more. Orders placed before 12 noon UK time, Monday to Friday, are dispatched the same day and delivered by DPD the next working day; orders placed later, or at the weekend, are dispatched the next working day. The Scottish Highlands and islands, Northern Ireland, the Isle of Wight and the Isles of Scilly take two to five working days at the same price. The Channel Islands and the Isle of Man take two to five working days at £20, free on orders of £100 or more. EU orders take two to five working days, from €12 to €23 depending on the country, free on orders of €120 or more, and are delivered duty paid: VAT and duties are included at checkout, with nothing more to pay on delivery. The Canary Islands, Ceuta and Melilla take two to six working days at €30, free on orders of €150 or more; they, Livigno and Campione d’Italia are outside the EU VAT area, so local taxes may be payable there on delivery. Europe outside the EU takes two to five working days at €30, free on orders of €150 or more. The United States takes two to six working days at $35, free on orders of $180 or more, and Canada, Mexico, the Middle East and the rest of the world two to six at €30, free on orders of €150 or more. For all other deliveries outside the UK, local duties and taxes may be payable on delivery and are the customer's responsibility. Full details are in our Shipping Policy.

Returns

UK customers may return an unopened, unused product within 21 days of receiving it for a full refund by the original payment method, made within 14 days of the product reaching us. Customers outside the UK have 14 days from receiving the product, on the same conditions. Return postage is at your cost unless the product is faulty or misdescribed, in which case we cover it. Email contact@toldlondon.com to arrange a return and send items to Told London, c/o L&L Fulfilment, Unit C2 & C3, Rudford Industrial Estate, Arundel, West Sussex, BN18 0BD, UK. Full details are in our Terms of Service and Return and Refund Policy.